Every page on the site cites primary sources. The allowlist is fixed: gov.uk, legislation.gov.uk, nationalhighways.co.uk, bsigroup.com, hse.gov.uk, ico.org.uk, citizensadvice.org.uk, police constabulary domains, tfl.gov.uk and which.co.uk (the last only for empirical industry data). We do not cite review sites, aggregator directories, AI-generated content farms, or competitor marketing pages.
Sourcing rule. Every factual sentence carries a primary-source URL. Where a sentence has no source it is either an editorial observation about the site (which is acceptable in editorial commentary blocks) or a statement of brand promise (which is governed by the terms of service). Statements of fact about UK statute, regulator guidance, or industry standard always carry the cited URL.
No-invention rule. Where a fact cannot be verified against a primary source the data field is set to null in the data layer (lib/cities.ts, lib/services.ts, lib/pricing.ts) and the page renders a graceful fallback. We do not invent council pound addresses, ATF names, operator identities, customer testimonials, star ratings or population figures.
Review cycle. Each page carries a published-on date and a last-reviewed date in the page schema and visibly in the page header. Pages are reviewed every twelve months for substantive content (legal, policy, glossary) and every six months for operational content (pricing, how-it-works). The review checks each cited primary-source URL still resolves and still says what the page claims it says. Where a source has changed, the page is updated and the last-reviewed date bumped.
Author attribution. Every page is authored and reviewed by the cheap car tow editorial team. We do not publish individual author bylines until each editor is willing to be named publicly; the team-level attribution is the current default. Editorial qualifications: UK road law, PAS 43 audit experience, recovery operator panel coordination, UK GDPR practice. The team is responsible for the sourcing rule, the no-invention rule, the review cycle, and the corrections procedure set out below.
Corrections procedure. Reader-submitted corrections are handled through the complaints policy. A reader emails hello@cheapcartow.co.uk with the page URL and the proposed correction; the editorial team verifies against the primary source and either updates the page (with a dated note in the relevant policy change log) or replies explaining why the existing text is correct. The standard turnaround is three business days for the initial acknowledgment and ten business days for the substantive response.
Conflict of interest. Editorial does not accept payment from recovery operators in exchange for favourable mentions on the site. Operator panel membership is decided on the published admission criteria (PAS 43, LOLER, PUWER, insurance, acceptance of the published-rate framework) and is not influenced by editorial coverage. The pricing table is set by the commercial team within the framework published on the pricing page; editorial reviews the framework but does not set individual band figures.
Generative AI disclosure. Editorial uses AI assistance for drafting and copyediting only, never as a primary source. Every claim of fact is verified by a human editor against a primary-source URL before publication. No page on the site is published from an AI-generated draft without that verification step.